Privacy Policy
Watfields Limited is committed to protecting and respecting your privacy. We take your privacy very seriously. This Privacy Policy contains important information on who we are, how and why we collect, store, use and share personal data, your rights in relation to your personal data and on how to contact us and supervisory authorities in the event you have a complaint.
We provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. Our privacy policy explains how we use any personal information we collect about you when you use our website or make an enquiry by phone or email or purchase services from us and why your data is in safe hands with Watfields Limited .
In short:
- We do use data to help us provide a great customer service.
- We do respect your privacy and work hard to meet strict regulatory requirements.
- We do go the extra mile to protect your data.
- We do not sell your personal data or share with third parties.
1. The information we collect and how we use it
We only ever collect the personal data that we need from you and keep to a minimum the personal data we hold on an ongoing basis.
We collect and process your personal data when you use our website and services. This may be personal data you provide to us, that we collect about you and/or information we receive from other sources.
Information you give us.
The personal data you give to us may include:
- your name, postal and email addresses and telephone numbers
- information about your vehicle(s)
- financial and credit card information
We ask you to ensure that the personal data you provide to us is kept up-to-date and therefore please contact us if you need to amend any records we hold of your personal data.
Information we collect about you. Each time you visit our website we may automatically collect the following information: the details of the device you use to access our site;
- your user activity details and preferences;
- your browser history details;
- your location details; and
- your electronic identification data including IP address and information collected through cookies;
Information we receive from other sources.
We use approved third parties to provide services to us (for example, sub-contractors in payment and delivery services) and may receive information about you from them.
Under no circumstances will we hold sensitive payment details such as your card number, expiry date and security code. All transactions are handled through our accredited payment bureaus, Opayo (Sage Pay). For more information on Opayo (Sage Pay) policies please refer to their websites - Opayo (Sage Pay)
The personal details you submit via the order or enquiry form(s), are held and used by us for the purpose of answering your enquiry. We need these details to be able to process a reply. We do not disclose this data to any other person outside Watfields Limited or any other company.
2. How will we use the information about you?
We collect information about you to provide product information, process your order and manage your account and, if you agree, to email you our regular newsletter.
Watfields Limited will not share your information.
In processing your order, we may send your details to, and use information from credit reference and fraud prevention agencies.
3. Marketing
We would like to send you information about our products and services, which may be of interest to you. If you have consented to receive marketing, you may opt out.
You have a right at any time to stop us from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please click on the link on our website or emailed newsletters; telephone us on 01226 748226 or email to [email protected].
4. Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the address below.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
5. Cookies
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Like many websites and online services, this website uses cookies to enhance functionality and performance. The cookies used on this website are for the function of the website form(s) and Third party services.
For more information on why we use cookies and how to manage your cookies please see our cookies section.
6. Other websites
Our website may contain links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.
7. Changes to our privacy policy
This privacy policy may be changed by Watfields Limited at any time. If we change our privacy policy in the future, we will set out those changes here, so that you will always know what personal information we gather, the purposes we might use it for and to whom we might disclose it.
8. How to contact us
Please see all our contact details on our contact page
